POLICIES AND PROCEDURES
LiabilitiesEvery effort is made to be as careful as possible with your items, however, accidents do happen. Notification must be made within 24 hours of breakage/loss of any personal items. Items which are antique, irreplaceable, hard to find, etc. are not covered by our breakage policy. Please remove these items the day of your cleaning. Tippi’s Cleaning & Organizational Services LLC does not use ladders or move items more than 30 pounds to protect us and our employees from injury. If you would like cleaning behind heavy objects, please move prior to cleaning. Tippi’s Cleaning & Organizational Services LLC is not responsible for any damage or loss. Payment Arrangement Payment is expected at time of service. We generally email invoices. A $25 dollar non-payment fee will apply if payment is not received on scheduled cleaning day or 7 days after services was rendered. We have the right to discontinue services until payment is made. You can submit payments directly though the invoice with credit or debit card or you can leave a check. Bad Check Policy A $30 fee is assessed on all returned checks. All fees are due promptly and must be paid via cash or money order only. |
Business PoliciesTippi’s Cleaning & Organizational Services LLC Services staff does not clean animal cages or litter boxes, animal droppings, human feces, urine, vomit, soiled clothing or other similar biohazards. Tippi’s Cleaning & Organizational Services LLC prefers that alarms are kept off for the day of cleaning. If it must be on and the alarm is triggered, We are not responsible for any fees associated with alarm. Tippi’s Cleaning & Organizational Services LLC agrees to keep keys and other client information secure and confidential. Locksmith fees are paid only if Tippi’s Cleaning & Organizational Services LLC misplaces the keys. Cleaning rates are subject to change as the condition of your home changes. Additional services need to be requested in advance so we can schedule the additional time and supplies needed. Sick In the event that someone in your household is sick, please inform us as soon as possible and allow us to reschedule your service. |
Business HoursBusiness Hours and visiting hours fall between the hours of 8 am and 7:00 pm and services are usually completed during this time. Tippi’s Cleaning & Organizational Services LLC does not accept time specific calls as we can not guarantee specific times accurately. We reserve the right to cancel scheduled cleanings due to inclement weather. Tippi’s Cleaning & Organizational Services LLC does not do holiday visits. If your scheduled day falls on a holiday, Tippi’s Cleaning & Organizational Services LLC will call to reschedule. Cancellation Policy Cancellations must be received 48 hours prior to scheduled service or full cleaning fees will be applied. This includes instances where we cannot access your home or an employee feels their personal safety is at risk due to an aggressive pet or actions by any individuals on the premise. Tippi’s Cleaning & Organizational Services LLC reserves the right to deny service or terminate service because of safety concerns, financial concerns, or inappropriate or uncomfortable situations. Guarantee Policy Tippi’s Cleaning & Organizational Services LLC wants you to be completely satisfied every time. If, within 24 hours, you are not satisfied, Tippi’s Cleaning & Organizational Services LLC will come back to your home and clean items at no additional charge. |
OUR GOAL"Our Professionals Will Keep Your Life In Tip Top Order" |
Learn More About Tippi’s Cleaning & Organizational Services LLC
For more information or to set up an appointment for a walk through estimate, please call (773) 495-7621 or click the link below. Thank you for visiting Tippi’s Cleaning & Organizational Services LLC. We look forward to working with you!
For more information or to set up an appointment for a walk through estimate, please call (773) 495-7621 or click the link below. Thank you for visiting Tippi’s Cleaning & Organizational Services LLC. We look forward to working with you!